This portable EMS neck massager features 8 modes and 19 intensity levels, targeting neck, back, waist, and more. With a frequency range of 1~100Hz and up to 9.8mA output current, itstimulates deep muscle recovery, improves blood circulation, and relieves fatigue. Lightweight, easy to carry, and rechargeable, it ensures comfort and convenience for daily use.
This manufacturermainly exports to Thailand, the United States, and Poland, with high customer satisfaction and apositive review rate of 96.2%
Orders are processed within 1–2 business days and delivered in 2–5 business days. Delivery times may vary by location and courier. You’ll receive tracking details once your order ships. For questions, contact us at souqalkhair69.store.
You have 30 days from delivery to request a return. Items must be unused, in original packaging, with tags, and proof of purchase.
To start a return, contact us at .souqalkhair69.store. Approved returns will receive a shipping label and instructions. Returns without approval will not be accepted.
Non-returnable items: perishable goods, custom/personalized products, personal care items, hazardous materials, sale items, and gift cards.
If your order is damaged, defective, or incorrect, please contact us immediately.
For exchanges, return the item and place a new order.
EU Customers: You have 14 days to cancel or return for any reason, in original condition.
Refunds are processed within 10 business days of approval. If delayed beyond 15 days, email us at souqalkhair69.store.
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FAQs
Have a question ? We are here to help.
Is the shipping free?
Yes. Worldwide shipping is already included in the price. We use DHL express with 3 days delivery time.
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day. Delivery time is usually 2-4 working days with DHL Express.
Can I change or return my item?
If you want to change a product into another model, strap color etc., please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used.